Muar pickup by appointment · Nationwide delivery · Retail + business supply
QQ Gadget & Tech
Customer Information

Shipping Policy

Delivery charges and expectations for orders within Malaysia.

Last updated: 25 September 2026

Coverage and charges

We currently deliver within Malaysia. Our standard delivery charges are:

RM5Peninsular Malaysia
RM10Sabah, Sarawak and Labuan

These rates apply to standard parcels. Oversized, unusually heavy, high-value or specially insured orders may carry a different charge. Any difference will be shown before payment or stated in your quotation.

Processing and estimated delivery

  • In-stock orders are normally prepared within 1–2 business days after payment is confirmed.
  • Estimated transit after dispatch is 1–4 business days for Peninsular Malaysia and 3–7 business days for Sabah, Sarawak and Labuan.
  • Pre-order, back-order and specially sourced items follow the estimated lead time shown on the product page or quotation.
  • Weekends, public holidays, remote-area delivery and courier disruptions may extend these estimates.

Tracking and delivery details

Tracking details will be provided when available. Please ensure that the recipient name, telephone number, delivery address and postcode are correct before confirming your order. Additional charges caused by an incorrect address, an unavailable recipient or repeated delivery attempts may be payable by the customer unless the error was ours.

Damaged or missing parcels

Inspect the parcel promptly. If an item arrives damaged, incorrect or incomplete, contact us within 7 calendar days of delivery with your order number, photos or video of the parcel, packaging, shipping label and affected item. Keep all packaging while the matter is reviewed.

For assistance, WhatsApp +60 17-313 1914 or email support@qqgadgettech.com.